New rail ticketing platform launches in UK today offering fairer fares to British rail passengers.
International rail ticketing platform, Rail Online, launches today in the UK.
Rail Online is a consumer champion, taking on the rail booking platform domination of Trainline by offering fairer fares for British passengers, with carrier fare price matching, instant refunds on e-tickets and, most importantly, zero booking fees.
Founded in 2019 by Australian tourism & transport expert, James Dunne, Rail Online allows Brits to book UK, European, and North American rail travel via one single platform.
Customers can currently book tickets with National Rail (UK), SCNF (France, including Eurostar), Amtrak (US), and VIA Rail (Canada), with further networks to follow, including Trenitalia (Italy), which will be introduced to the platform in the weeks following launch.
For travel itineraries across Europe, Eurail passes are currently available to book via the Rail Online website. Interrail passes – for EU residents – will be added imminently.
Rail Online is committed to maximising convenience for customers whilst also eliminating the paper waste associated with rail travel, delivering e-tickets for both domestic and international travel direct to the customer within minutes of booking.
With a number of new and innovative features to roll out post-launch, Rail Online is on a mission to become the most valued and frequently used travel platform. The short-term goal is to provide a more intuitive customer journey and help customers travel more intelligently, efficiently and free of hassle – whether as part of the daily commute, a family day out or as part of a cross-country adventure.
“Launching into the large and dynamic UK rail market is an important milestone for us,” says Rail Online Founder and CEO, James Dunne. “Following a successful launch in Australia and New Zealand, we are now attracting customers from the USA, Canada, India, and throughout Europe.
“The UK market is very competitive, price driven, and has transitioned well in recent years to an electronic ticketing environment. This is the perfect time for a nimble and ambitious player to challenge the status quo and provide Brits with a new App – and savings on booking fees! – for their rail travel.
“The Rail Online launch is just the beginning of a bigger, longer-term, and exciting travel tech offering that we will be working towards over the coming two to three years. In the shorter term, we will be introducing new rail network connections and new features as we continue our UK roll-out, so watch this space!”
The new platform benefits from a scalable, lean, efficient business model. A partnership with SilverRail streamlines coordination with the multiple UK rail operators, while efficient, automated processes cut manual tasks and employee numbers dramatically.
Passionate about providing the best travel experience possible for the customer – from ticket purchase to end destination – Rail Online is led by a core team of travel and rail industry experts with a combined experience of over 65 years.
Providing round-the-clock customer service, thanks to offices in the UK and Australia, Rail Online tickets can be purchased online at rail.online or via the dedicated Rail Online app, downloadable via the App Store and Google Play.
-Ends-
Notes to editors:
- James Dunne, CEO and founder of Rail Online is available for comment or interview on request.
- Please contact us should you be interested in reviewing the App. We can facilitate rail tickets on a case by case basis.
For further press information, please contact:
Charline Guay | Anna Nyman | Elsa Findlay | Julie Aguilera
Rooster.
T: +44 (0)203 440 8930
E: [email protected]
About Rail Online:
Founded in 2019 by Australian tourism & transport expert, James Dunne, Rail Online is an international rail ticketing platform launching in the UK in May 2023.
Rail Online is a consumer champion, offering fairer fares for British passengers thanks to zero booking fees. The platform also offers carrier fare price matching and instant refunds on e-tickets.
Allowing passengers to book rail travel on National Rail (UK), SCNF (France, including Eurostar), Amtrak (US), VIA Rail (Canada), Rail Online allows Brits to book UK, European, and North American rail travel via one single platform. Trenitalia (Italy) will be introduced to the platform in the weeks following launch.
For travel itineraries across Europe, Eurail passes are currently available to book via the Rail Online website. Interrail passes – for EU residents – will be added imminently.
Committed to offering convenience and eliminating the paper waste associated with rail travel, Rail Online delivers e-tickets for both domestic and international travel direct to the customer within minutes of booking.
Rail Online is on a mission to become the most valued and frequently used travel platform, helping customers to travel more intelligently, efficiently and hassle free, whether as part of their daily commute, a family day out or as part of a cross-country adventure.
Train journeys can be booked via the website – rail.online/uk – or via the dedicated Rail Online App, downloadable via the App Store and Google Play.
