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eviivo 2.0 – An Innovative Solution for Small Accommodation Providers

eviivo 2.0 – An Innovative Solution for Small Accommodation Providers
15 October 2014 admin_rooster

Product sets new standard for £2.4 billion industry.

eviivo, creators of market leading online bookings systems used by more than 5,300 small independent B&Bs and hotels, have announced the launch of eviivo 2.0. Leading providers of software solutions for the past decade, eviivo has packed 2.0 with a broad range of innovative features behind an interface that is simple to use, providing property owners with a system that helps to increase revenues and save valuable time.

The B&B industry remains 25 per cent larger than the ‘budget hotel’ sector, accounting for more than a third of the entire UK hotel sector, with £2.4 billion in revenues per annum. With the emergence of a “shared economy” the market is changing and this certainly presents B&Bs with new challenges. But it also presents a massive opportunity for growth provided that the sector is able to secure a fair and equitable regulatory framework, and embrace technology and digital marketing more wholeheartedly.

eviivo CEO Michele Fitzpatrick stated, “Because we work exclusively with small independent B&B’s and guesthouses we really understand the pressures that many of our customers face. We have spent two years designing and developing eviivo 2.0 to ensure that they have the tools they need to make the most of the online world without any of the hassles. We have recently been described as an invisible member of staff who allows property owners to operate in the online world without having to be glued to their computer – eviivo 2.0 takes this to the next level.”

eviivo manages all the administration involved with working with all major  online travel sites and over a hundred regional and association sites they connect users to. This means their customers can maximise bookings without having to worry about separate contracts, invoices, and payment cycles or chasing booking enquiries and therefore tend more to the needs of their guests.

eviivo CTO Eric White commented, “Our new system takes care of the gruelling back of house tasks that otherwise take up valuable time so that the user can regain control and drive the most efficient booking channels and pricing strategy. These two elements then trickle down to make every aspect of running a B&B, guesthouse or small hotel that much more enjoyable.”

New customers receive a free induction tour and can benefit from further training on how to maximise their online presence, including how to take advantage of their website and social media channels – processes that can seem daunting to undertake without prior experience. Free technical support is then available seven days per week with the option to extend the service to full 24/7 coverage. Property owners in need of a getaway themselves can make use of a Holiday Watch service that means they can enjoy some time off without worrying about bookings.

eviivo 2.0 will be officially unveiled at the fifth annual eviivo Awards on 21 October at Madame Tussauds, London – an event that reflects the company’s commitment to championing the causes and accomplishments of the UK B&B industry with awards given to customers for outstanding achievement in business.

For more information on eviivo 2.0, visit

The unique features of eviivo 2.0 at a glance!

  • Instant connectivity to 150 key bookings sources: eviivo 2.0 connects the user’s reservations diary to all major bookings sources  and updates all of them instantly. Uniquely, the platform allows you to turn on key channels via a one-click sign-on process, and enjoy the benefit of top online distribution at optimal rates. .
  • Automated reservations diary: An automated booking diary lets you manage all bookings, and ensure that guests arriving with particular requests can’t be overlooked. Price plans may automatically adjust the cost of certain rooms for specific events or seasons and let you create special offers and last minute deals should you have a cancellation! You can sell rooms in many different ways and adjust rates automatically in line with occupancy, cancellation policies, booking windows, payment terms, length of stay, or meal plans.
  • Internationally adaptive website: eviivo 2.0 will automatically adapt a user’s website for use by international browsers, supporting multiple languages and currencies, the widest array of international payment methods and the ability to manage and collect your own guest reviews.  The new eviivo 2.0 Booking Pages and Instant Website are fully optimized for laptop, tablets and smartphones.
  • Saving time and money!  Users can access eviivo 2.0 anytime, on any device and use their smartphone to take and confirm bookings, communicate with guests and manage room allocation, no matter where they are. With eviivo 2.0, bookings, data and the property’s website, are always up, always secure, always backed up, saving customers further hosting and maintenance fees. And whilst most online booking solutions are merely ‘self-certified’, eviivo 2.0 is certified by independent auditors for the highest level of security and compliance with payment card industry standards (PCI Level 1). This takes any PCI compliance headache away and allows customers to either benefit from lower merchant fees with their bank or avoid non-compliance penalties.  eviivo 2.0 comes with its own optional complimentary merchant service, and the ability to pre-authorize and process cards instantly for online or telephone bookings, or charge cards for ‘no shows’.


For further press information, please contact:
Nick Wheywell/Stuart Fyfe/Kevan Barber
T: +44 (0)20 3440 8930
E: [email protected]

About eviivo
eviivo has delivered award-winning products and services intended to make the lives of independent accommodation providers easier for the past decade. Having grown from humble beginnings, the company’s signature system is now used by more than 5,000 independent businesses and properties across the UK & Ireland, collectively offering over 50,000 rooms every night of the year.

The company, headquartered in London, currently employs 120 staff dedicated to growing the independent accommodation sector and delivering solutions for bringing businesses and guests together.

eviivo’s systems are used to underpin the National Tourism Open Platform – the infrastructure that powers national and regional tourism websites. This enables local and independent businesses to compete with the larger hotel chains and online travel agencies.

Since 2008, eviivo has been expanding into overseas regions, licensing its products to markets including Australia, New Zealand and India. The business has also established a presence in France, Morocco, Ireland and Tunisia, driving an international hospitality network that secures more than £200 million in bookings per year.

For further information visit or call +44 (0) 844 880 3000.

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