The World’s Best Cabin Staff 2015 Award was presented by Skytrax during the Paris Airshow 2015
In line with Garuda Indonesia’s continuous service enhancement programme, its cabin crew has been voted The World’s Best Cabin Staff 2015 by Skytrax for the second consecutive year, beating other leading world airlines.
The World’s Best Cabin Staff 2015 award was presented by the CEO of Skytrax, Edward Plaisted, to Garuda Indonesia’s President and CEO, M. Arif Wibowo, today during The World Airline Awards 2015, which took place during this year’s Paris Airshow.
The accolade is awarded based on a global customer satisfaction survey conducted by Skytrax, of more than 18 million passengers. It covers 245 international airlines and measures standards across 41 key performance indicators of airline products and services.
Commenting on the honour, M. Arif Wibowo expressed his delight with Garuda Indonesia’s most recent achievement: “Garuda Indonesia’s success in winning The World’s Best Cabin Staff title once more reflects the tireless hard work and deep commitment from everyone at Garuda Indonesia, in particular our cabin crew, who work tirelessly to deliver a service of the highest standard to our passengers. We would also like to thank our loyal passengers for their continued support which has enabled us to win this title for the second year running,” said M. Wibowo.
“By offering our unique Garuda Indonesia Experience service concept that emphasises warm Indonesian hospitality and the best aspects of our cultural heritage, we are confident that Garuda Indonesia will continue to be ranked among the world’s best in the years to come,” added M. Wibowo.
Spurred on by a strong commitment from the management and employees to deliver the best service, Garuda Indonesia’s performance continues to earn global recognition. During the Farnborough Airshow 2012 in London, Garuda was voted The World’s Best Regional Airline. During the Paris Air Show 2013, Garuda Indonesia was named The World’s Best Economy Class by Skytrax, and in 2014 Garuda Indonesia also won the title of 5-Star Airline from Skytrax. Currently, Garuda Indonesia ranks seventh in the list of The World’s Best Airlines.
Through a continuous business transformation program, which focuses on fleet development, Garuda Indonesia will operate as many as 185 aircraft by the end of 2015 (including its subsidiary, Citilink).
Since becoming a member of the global airline alliance SkyTeam in March 2014, Garuda Indonesia, together with 19 other SkyTeam members, provides access to an extensive global network with over 16,323 daily flights to 1,052 destinations in 177 countries. In addition, Garuda Indonesia passengers can also enjoy 629 lounges of other SkyTeam member airlines, worldwide.
For further information on Garuda Indonesia and to book flights visit www.garuda-indonesia.com.
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About Garuda Indonesia
The Garuda Indonesia experience is based on the five senses – sight, sound, scent, taste and touch. Through the traditional Indonesian food served on board the aircraft to the smell of aromatic flowers, passengers will be immersed in all that the country has to offer.
A member of the SkyTeam global airline alliance, Garuda Indonesia is the newest member of the exclusive group of 5-Star Airlines acknowledged by Skytrax, the world’s leading airline and airport review specialists, in recognition of the airline’s high quality service.
The airline won the accolade for The World’s Best Cabin Staff at the 2014 Skytrax World Airline Awards held at the Farnborough International Airshow, adding to awards in 2013 for The World’s Best Economy Class and The World’s Best Economy Class Seats. In addition, Garuda Indonesia was awarded a gold medal for the Best First Class White and bronze for the Best Business Class Fortified/Dessert Wine at the Business Traveller “Cellars in the Sky” awards 2014.
In March 2014, Garuda Indonesia joined SkyTeam, the global airline alliance with 20 members, providing access to an extensive global network with over 15,700 daily flights to 1,064 destinations in 178 countries.
Keep up-to-date with the latest news from Garuda Indonesia by visiting www.garuda-indonesia.com. Alternatively become a Garuda Indonesia Fan on Facebook by ‘Liking’ Facebook.com/GarudaIndonesiaUK or follow Garuda Indonesia on Twitter @Garuda_UK.